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Pevco has been providing pneumatic tube delivery systems to hospitals since 1978 with a culture centered on teamwork, craftsmanship, and outstanding customer service. Our reliable and easy-to-use solutions streamline hospital workflow, improve accuracy and security, reduce errors, save money and empower clinicians to provide the best patient care.

Field Service Engineer – Baltimore, MD / Raleigh, NC / Richmond, VA

Provide on-site installation, startup, troubleshooting, repair and maintenance of our pneumatic tube delivery systems. Technicians deliver outstanding service and support to our customers to keep their systems performing in a critical environment.

Essential Responsibilities

  • Install, troubleshoot, repair and maintain pneumatic tube delivery systems
  • Perform system upgrades
  • Perform scheduled preventive maintenance to ensure optimal system performance
  • Troubleshoot electronic and mechanical issues, order parts for repairs; communicate recommendations to hospital engineers/mechanical staff
  • Conduct training of customers and facility maintenance staff
  • Complete field service documentation and download system log files in a timely manner
  • Provide helpdesk support to customers and other field service technicians
  • Post installation sales support of preventive maintenance contracts and parts
  • Occasional travel on short notice within or beyond defined territory or routine business hours to support customer needs or assist other service technicians
  • Occasionally contribute to special projects including design critique, testing procedures and/or system parameters
  • Work as required with minimal supervision in compliance with all safety requirements

Required Skills and Abilities

  • Strong interpersonal, communication, organizational and customer service skills
  • Associate Degree or Technical Certification (preferred)
  • 2+ years field service experience maintaining, repairing and/or installing comparable equipment
  • Electronic, electrical and mechanical aptitude including use of hand tools and precision measuring equipment
  • Familiar with Windows operating system
  • Ability to troubleshoot, modify and repair mechanical, electrical or other equipment
  • Ability to climb, twist, kneel, maneuver in small areas, lift up to 50 lbs.
  • Flexibility to occasionally travel out of state and outside of regular working hours
  • Reliable transportation (company vehicle not provided)

Compensation and Benefits

  • Paid Time Off / Holidays
  • Health, dental and vision insurance
  • Company paid short-term and long-term disability
  • Company paid life insurance
  • Matching 401(k) plan
  • Tuition Reimbursement
  • Company provided equipment (laptop, mobile phone, uniform, etc.)

To apply, submit the online application.

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    “UNDER MARYLAND LAW, AN EMPLOYER MAY NOT REQUIRE OR DEMAND, AS A CONDITION OF EMPLOYMENT, PROSPECTIVE EMPLOYMENT, OR CONTINUED EMPLOYMENT, THAT AN INDIVIDUAL SUBMIT TO OR TAKE A LIE DETECTOR OR SIMILAR TEST. AN EMPLOYER WHO VIOLATES THIS LAW IS GUILTY OF A MISDEMEANOR AND SUBJECT TO A FINE NOT EXCEEDING $100.”

    I authorize investigation of all statements contained in this application. I understand that misrepresentation or omission of facts called for is cause for dismissal. Further, I understand and agree that my employment is for no definite period and may, regardless of the date of payment of my wages and salary, be terminated at any time without any previous notice.

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    Pevco upgrades existing pneumatic tube systems, even those made by other manufacturers.

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